Polo Spring II de Sol's®

We’re sorry to hear that this recent order didn’t meet the standard you’ve come to expect from us. We understand your concerns regarding the fabric quality, the print finish on the logo, and the shrinkage after washing. This is certainly not the experience we want for any of our customers, especially long-time ones like yourself. Your comments have been shared with our production team for further review to help us improve consistency and quality control. To help us properly review the concerns you’ve raised—particularly the print quality and the fabric/shrinkage—we kindly ask if you could provide a photo of the item received. This will allow our team to better assess what may have gone wrong and assist you accordingly. Once received, we’ll be able to investigate further and advise on the next appropriate steps. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.co.uk/customer-care/help-center/