Sjablonen voor A-borden met stof:

Thank you for taking the time to share your experience, and we’re truly sorry for the inconvenience caused by the Fabric A-Frame you received. This is not the standard we strive for, and we understand how frustrating it must have been to encounter delivery timing issues, missing Velcro, and a setup that didn’t meet expectations. To support you further, we’d greatly appreciate it if you could send us clear photos showing the assembly and any areas affected by the missing or misaligned Velcro. This will help us assess the situation and determine the best possible resolution for you. Your feedback has been shared with our product and logistics teams for review as part of our ongoing quality improvements. We deeply regret that your first impression was disappointing and would welcome the opportunity to make it right. Thank you again for bringing this to our attention—we’re here to help however we can.

Sentimos saber que el primer producto ha llegado defectuoso, y le damos las gracias por haberse puesto en contacto con nuestro departamento de atención al cliente al respecto. Recibirá el nuevo caballete con lona el 13 de septiembre. Seguro que esta vez todo saldrá a la perfección.