We’re glad to hear you found value in the product. We’re sorry about the typo in your name. To help us understand what went wrong and assist you further, could you please send us a photo of the item? Your feedback is important, and we’ll use it to improve our service. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.co.uk/customer-care/help-center/